Department of Management Studies (MS)
Recent Submissions
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Developing an Analytical Model to Predict Customer Churn for Customer Satisfaction (CS) and Customer Loyalty (CL) with respect to Automobile After Sales Service Centres (AASSC)
Customer Satisfaction has always been a key to success for any automobile after sales service centre (AASSC). To retain customer satisfaction (CS) and customer loyalty (CL), it is crucial for any AASSC to track the important ... -
Development of Solution Methodologies for Berth Allocation Problem with Discrete Berth Layout (DBL), Dynamic Arrival of Vessels (DAV), Deterministic Handling Time (DHT) of Vessels, Vessel Time Windows (VTW) and Vessel Eligibility Criteria (VEC)
The Container Terminal (CT) act as an important node in a supply chain industry that connects water and land for transportation of the containers carrying goods. A CT facilitates a vessel by allocating a berth for unloading ... -
Design of Increasing Block Tariff (IBT) for Pricing Domestic Water: A Simulation Approach
In recent times, urban water utilities have shown increasing preference for increasing block tariff (IBT) for pricing domestic water. Although appealing at the outset, IBT’s can fall short of achieving its goals such as ... -
Sustainable Urban Mobility: Urban Public Transport Systems Sustainability Assessment
Urban public transport systems have become an inevitable choice to promote sustainable urban mobility in almost every city in the world. In India, buses are the most popular and convenient mode of transport in urban cities. ... -
Deliberations on Borrower Behaviour in the Context of Micro-finance
Micro-finance, a popular tool for poverty alleviation, has witnessed a cycle of reaching out to the credit strapped, recording high recovery rates, scaling up exponentially and facing mass defaults, world-over. The two ... -
A Study of R&D Team Leadership Roles, Gaps in Role Execution and Team Performance Outcomes
R&D is the mother of many technological innovations, provides an economic advantage and is imperative in the growth story of any nation. Particularly for a developing nation like India, R&D growth and sustenance helps to ... -
Analyses of Performance, Risk and Underpricing of Indian IPOs
Across geographies, unlisted firms raise capital from individuals and institutions by issuing Initial Public Offering (IPO) through finanical markets. IPOs are of great interest to investors, regulators, issuing firms and ... -
A Relational Study of Personality Traits, Learning Styles, Learning Competencies, Learning Methods, and Assessment Methods for Engineering and Management Students Studying the Internet of Things Related Knowledge Areas
According to India's Human Resource Development Ministry, as of 2019, 6000 plus engineering institutions across India enrolled 2.9 million students every year. They also mentioned that nearly 1.5 million students graduated ... -
Investigations on Product Purchase Behaviour of Domestic Air Travellers
The Indian civil aviation industry has emerged as one of the fastest-growing industries in the country. Compared to 99 airports in March 2018, nearly 200 operational airports are expected in India by 2040. However, the ... -
A study on Expatriate's adjustment stressors and coping strategies
Adjustment to the cross-cultural environment is inherently taxing for expatriates. Researchers have investigated the implications of cultural stress on occupational stress. However, gaps remain, as follows: (i) There are ... -
Industrial Structure, Productivity, Growth and Inflation: A Study on Interrelationships, Causality and Effects
India is one of the largest and fastest-growing economies in the world. Its growth is supported by the vibrant manufacturing sector which has strong linkages with other sectors. The manufacturing sector plays a pivotal ... -
An Empirical Study of Transformative Learning Resulting Due to Profession Change
A career choice may emerge or be adopted due to personal interest or to balance a range of factors like familial influences, educational qualifications and economic considerations. Once a choice has been made, some follow ... -
Financing of Technology Startups in Bangalore: An Empirical Study of Requirements, Sources and Performance
Tech startups are integral drivers of economic growth in any economy, given their potential role and significance in employment generation, wealth creation, and aggregate output of a nation. However, most startups are ... -
Revenue Management In Remanufacturing
The pace of development in the world has increased over the years and with it, the use of hitech gadgets, consumer durables, automobiles etc. has also gone up. In this context, as resources become more and more scarce, ... -
Water Market for Efficient Management of Water Resources in India
India sustains nearly 17% of the world's population but with only 4 % of global water resources. In India, the water sector faces enormous pressure due to increased demand resulting from population growth, industrialisation, ... -
Interlinkages, Innovation, Internationalization and Economic Performance of Manufacturing SMEs in Bangalore
Small and Medium Enterprises (SMEs) occupy a place of strategic significance in the global economy (including India) due to their significant contributions in terms of employment generation, exports, income creation, and ... -
Measurement of the viral phenomenon: New methodological exploration
Viral phenomenon in marketing refers to the rapid growth and adoption pattern of a product, akin to a biological virus. Viral phenomenon can be defined as “a word-of-mouth diffusion process wherein a message is actively ... -
Absorptive Capacity, Cluster Level Interactions, Innovation and Performance of Firms in the High-tech Manufacturing Cluster of Bengaluru
Researchers have identified absorptive capacity, which is a measure of dynamic capability of a firm, as one of the critical factors that drives interactions of a firm with other firms and associated institutions within and ... -
Environmental Behaviour of Indian ICT consumers in the context of e-waste: An Exploratory Study
Waste Electrical and Electronic Equipment (WEEE) or simply, electronic waste (e-waste), is a rather recent addition to the waste landscape. Nevertheless, growing incomes and rapid technological advancement has turned e-waste ... -
Characterizing Patenting in an Indian University System: A Case Study
University patenting reflects on the strength of a nation’s innovation in basic research and ability to seed innovation in industry. Despite the growing support from the government for public funded universities to patent ...