Accurate demand forecasting is a key capability for a manufacturing organization, more so, a semiconductor manufacturer. Many crucial decisions are based on demand forecasts. The semiconductor industry is characterized by ...

Emerging markets are fraught with uncertainty, diverse global players, rapid technological change, wide-spread price wars, and seemingly endless reorganization (Ilinitch, 1996). These changes have presented challenges to ...

Scheduling in the context of manufacturing systems has become increasingly impor- tant in order for organizations to achieve success in dynamic and competitive scenarios. Scheduling can be described as allocation of ...

Revenue Management (RM) has become one of the most successful application areas of Operation Research. What started off as an obscure practice among few airlines in U.S in early seventies, has attained the status of ...

Call centers have become a preferred and prevalent means for companies to communicate with their customers. As a consequence of this, the call center industry has seen a huge growth in both volume and scope in the last ...