Revenue Management (RM) has become one of the most successful application areas of Operation Research. What started off as an obscure practice among few airlines in U.S in early seventies, has attained the status of ...

Call centers have become a preferred and prevalent means for companies to communicate with their customers. As a consequence of this, the call center industry has seen a huge growth in both volume and scope in the last ...

The Objective of this thesis is to address some interesting problems in the Indian cellular services market. The first problem we address relates to identifying important change points that marked the evolution of the ...

The economy of a developing nation like India depends on various sectors such as: Agriculture, Commerce and Industries, Finance, Communication and Information Technology, etc. The manufacturing industries play a key role ...

Organizations have realized that they need to develop and strategically utilize their patent portfolios in order to maintain sustainable competitive advantage. This requires a change in the organization design and practice. ...

Issues related to research methodology increasingly occupy a central role in the field of International Positioning Process. It is becoming clear that greater attention to methodological issues is essential for the development ...